Click HERE and click on Run and then Run again.
The following Box should come up as follows:
Double click on the name of the technician you are speaking with.
This will automatically start a remote session to your computer so the Technician may further assist you.
Also available is our Live Chat service available during regular business hours:
Monday - Friday: 8:30 AM to 5:00 PM and Sat: 9:00 AM to 3:00 PM
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